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We strive to provide a seamless shopping experience. Our cancellation and refund policy ensures transparency and customer satisfaction.
1. Cancellation Policy
Orders can be canceled within 24 hours of placement.
Once an order is shipped, cancellations are not possible.
If an order is canceled within the allowed timeframe, a full refund will be issued.
2. Return and Exchange Policy
Returns or exchanges are accepted within 7 days of delivery.
Items must be unused, in their original packaging, and with tags intact.
Custom-made or personalized items are non-returnable.
3. Refund Policy
Refunds for eligible returns/cancellations will be processed within 7-10 business days.
Customers bear the cost of return shipping unless the product is defective or incorrect.
For further assistance, contact us at [support@shopkalakriti.com].
